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Market Research Analyst [Multiple Positions Available]

Location: South Bay (Cupertino)         posted: 10.31.22

EMPLOYER: Apple Inc.

JOB TITLE:          Market Research Analyst [Multiple Positions Available]

JOB ID: 1913629  

JOB DESCRIPTION: Apple Inc. has multiple positions available for Market Research Analyst in Cupertino, CA and various unanticipated locations throughout the USA. Create optimal quantitative online survey questionnaires to get quality, unbiased, and actionable feedback from customers about their experiences with Apple worldwide as part of a major feedback program. Connect survey data with operational/systematic data to minimize survey questions, maximize the customer survey-taking experience, and optimize response rates while providing holistic, well considered insights. Apply optimal analytical and mathematical tools to explore robust datasets and identify tactical to strategic opportunities that inform investments that impact sales, with a critical focus on statistical techniques that ensure results shared are significant and not noise due to normal data variance. Leverage Native Language Processing (NLP) tools to quickly and efficiently analyze hundreds of thousands of text-based records to provide customer-centric, actionable insights that go beyond the ratings and distributions from closed-end survey questions. Create reports with strong data visualization techniques, and convey insights that are clear, compelling, and approachable for a range of users across partners from multiple organizations with different functions and priorities, including leadership, strategy, fulfillment, marketing, finance, program managers, and others. Serve as an imbedded expert with partners across Digital and Fulfillment teams, well versed in business acumen, knowledgeable about applicable business models, routes to market, and usability experience that will help ensure insights created are relevant and actionable to the business. Use in-depth knowledge of markets such as China and India to provide relevant local insights. Continually increase the impact of the results provided to the business, through increased quality, quantity, and/or efficiency, by leveling up analytical and/or data visualization/reporting capabilities, including building and maintaining new dashboards that meet evolving business needs.

CONTACT: To apply, email your resume to: jobadv@apple.com, with reference to Job ID: 1913629. Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

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