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Technical Support Engineer [Multiple Position Available]

Location: South Bay (Cupertino)         posted: 03.11.19



EMPLOYER:        Apple Inc. 

JOB TITLE:            Technical Support Engineer [Multiple Position Available]


JOB ID:                 5227396


JOB DESCRIPTION: Apple Inc. has multiple positions available for Technical Support Engineers in Cupertino, CA. Support the organization for all Engineering teams (iTunes) and serve as the main point of contact for emerging issues. Support the development and analysis of new processes designed to maximize efficiency and scalability, while considering regulatory compliance. Work closely with a wide variety of cross functional teams to identify and resolve Application and Customer facing business issues and to define, develop, document, analyze, improve and secure key business/information technology processes and procedures. Perform forensic analysis of data, using system query tools to identify customer issues, potential fraud or process improvements. Liaise between business and system developers and system/database administrators for key internally developed systems and ERP systems (SAP). Strengthen security standards, including Public Key Infrastructure (PKI) and other privacy initiatives.


CONTACT: To apply, mail your resume & transcript(s) to: Apple Inc., ATTN: D.W., 1 Infinite Loop 104-1GM, Cupertino, CA 95014, with reference to Job ID: 5227396. Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

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