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Product Quality Engineer [Multiple Positions Available]

Location: South Bay (Cupertino)         posted: 05.16.22

EMPLOYER:        Apple Inc. 

JOB TITLE:          Product Quality Engineer [Multiple Positions Available]

 

JOB ID:                 6882594

               

JOB DESCRIPTION: Apple Inc. has multiple positions available for Product Quality Engineer in Cupertino, CA. Own and drive key quality metrics and provide regular VP level communication of product quality. Monitor Outgoing Quality Control (OQC) and Final Quality Assurance (FQA) process at OEM sites. Monitor Customer Experience metrics in the field - HW call volume, repair volume. Lead quality critical issues and investigations. Drive on-going product improvements with Manufacturing, AppleCare and Engineering teams. Conduct periodic reviews of Field/Factory Quality Data with OEM partners. Lead weekly Quality Improvement Forums. Generate Product Health summaries on a regular basis. Conduct data collection and analysis to identify emerging quality issues and assess impact of corrective actions. Develop automated reporting tools for cross-functional communication. International travel required 20%.

 

CONTACT: To apply, email your resume to: jobadv@apple.com, with reference to Job ID: 6882594. Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

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