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Head of UX Research

Location: San Francisco (San Francisco)         posted: 03.11.19

Sony Interactive Entertainment LLC seeks a Head of UX Research in San Francisco, CA to lead, manage and mentor a global team of experienced UX Researchers and human factors engineers at Sony PlayStation, providing end-to-end UX Research for all PlayStation products and services. Requires a Master's degree in Human-Computer Interaction, Computer Science, or related field or equivalent, and three (3) years of experience overseeing UX-related primary research, including planning, execution, and management of quantitative and qualitative research projects for home entertainment systems; developing innovative, insightful, and actionable research methods and processes; designing consumer and business surveys by gathering relevant data and information; analyzing data and their implications on UX and player experience; devising and implementing longitudinal research plans to monitor design features across platforms; authoring highly detailed reports and design recommendations for consumption by stakeholders; implementing detailed specifications and evaluation processes for user interface (UI) flows; leading and managing the creation and set-up of a user experience lab including A/V system, secure live-streaming and VOD capturing solution; and utilizing human factors and ergonomics methods including comfort testing, ergonomics, and accessibility evaluation to enhance entertainment systems for game controllers, VR headsets, handhelds and consoles, and remote controls. Send resumes to SNEI-Job-Postings@am.sony.com & indicate job code MR0306-19. Sony is an EOE.

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