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Data Systems Analyst

Location: San Francisco (San Francisco)         posted: 12.04.19

We are looking for a savvy Data Systems Analyst to help ensure data integrity within our Salesforce and other business systems environments. We are seeking someone with excellent technical and communication skills who is eager to learn new skills. The position reports to the Director of IT and is a member of the IT team based in the San Francisco office.

Responsibilities:

  • Provides end-user support for various business systems and applications within the PPIC environment, troubleshooting end-user application issues
  • Ensure data integrity via application of validation rules, monitoring of changes, de-duping, and cleanup
  • Assist in identification of weak process points and development solutions
  • Assists in upgrades and new implementations of enterprise business systems and applications to address business requirements
  • Audit newly-created data for adherence to institute standards
  • Monitors system performance, performs problem determination and implements changes accordingly
  • Participates in testing of business solutions
  • Provides user training and documentation as required
  • Assist with external manipulation and bulk import of lead, contact, and account data
  • Manage 3rd party connectors between systems
  • Create planned and ad hoc reports and dashboards for users and management
  • Assist with continuous customization of existing platform and enhancement of Salesforce functionality such as formulas, flows, process builder, approval processes
  • Research identified issues online and propose solutions
  • Other projects as needed

Qualifications:

  • Process-oriented and strong attention to detail
  • Cooperative, collaborative and flexible team player with a customer service attitude and eagerness to learn
  • Excellent time management skills and the ability to complete assignments in a timely manner
  • Superior listening, written and oral communications skills
  • Proficiency in MS Excel and a love for numbers
  • Experience working with large data sets
  • 1-2+ years Salesforce.com administration experience with a solid understanding of core functionality and best practices.
  • Salesforce.com Administrator or Developer certification
  • 1+ years Pardot experience preferred
  • Experience with Salesforce AppExchange
  • Experience with NetSuite a plus

PPIC values the wide variety of backgrounds and experiences of our staff, and key elements in the consideration of qualified candidates include excellence; diversity of talents, backgrounds, and viewpoints; and a strong fit with our mission of informing and improving public policy through independent, nonpartisan research.

To Apply:

Visit https://chu.tbe.taleo.net/chu04/ats/careers/requisition.jsp?org=PPIC&cws=1&rid=173 and follow the application instructions. Applications will be considered as they are received, and the position will remain posted until filled. Please tailor your cover letter to highlight how your credentials meet the qualifications listed above. Submit your cover letter as a text document in the field provided, and include your resume as an attachment to the application. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. AA / EEO / Veterans / Disabled employer.

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