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Information Systems Analyst II

Location: South Bay (San Jose)         posted: 06.09.20

Familiar with Oracle ecosystem? Have knowledge of Oracle APEX? The Valley Water team is looking for someone like you to join their team! 



The Senior Information Systems Analyst will serve as the Technical Lead, and Subject Matter Expert providing technical expertise to the Management team and staff members on the design and implementation of Valley Water's (District) most complex and highly integrated systems involving new, unfamiliar, or emerging technologies. In this position, you will participate in and support the Information Technology (IT) Division's goals, objectives, policies, and priorities; modernize and consolidate internal custom applications or replace with commercial off-the-shelf products; streamline application workflows and integrate applications to minimize redundant data entry, locate information easily, and improve data transparency; optimize application systems and strengthen the partnership between IT and business units to improve IT project delivery, and manage vendors and bring in emerging technologies to increase the Districts efficiency and effectiveness. 


This position will act as a business analyst, and document business requirements, use cases, and translate business requirements to technical requirements. You will recommend business solutions that delivers value to stakeholders, evaluate commercial-off-the-shelf (COTS) solutions using the requirements as guidelines, and work with the business to create data catalogs for critical applications. 


The Senior Information Systems Analyst will act as a project manager, and lead internal IT projects from beginning to end, and communicate up, down, and across the organization effectively, translate technical language to make it clear to non-technical people, and own the entire software development life cycle. 


In this position, you must possess a deep understanding of Cloud Computing Technologies such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) as well as the deployment strategies to help decide what set of services is right for the District's needs. 


Key Responsibilities include, but are not limited to

  • Evaluate and select appropriate software and suggest integration methods within compliance with District Standards and conventions – conduct cost/benefit analysis and prepare justification for new or enhanced modifications
  • Address and work with vendors’ technical supports and business end users to resolve issues and performing root cause analysis
  • Perform system integration with focus on design and implement integrations for the District’s internal and cloud applications using a variety of techniques – web services, API’s (Application Programming Interfaces), etc.
  • Create and maintain a data catalog for each critical application developed in-house with Oracle technology (Forms and Reports, APEX).
  • Provide clear and concise technical documentation and internal operating procedures on new or enhanced applications for purpose of user training.
  • Plan implementation and administration of Enterprise software (Enterprise Resource Planning (ERP), Enterprise Content Manage (ECM) and/or Customer Relationship Management (CRM)) – work with vendors and business to align functional and technical design while also demonstrate the solution/proof-of-concept.
  • Participate vendor product selection process – manage and communicate with vendors about Service Level Agreements and Licensing to ensure contractual obligations are tracked and met
  • Migrate eligible applications developed in house with Oracle based technology to the Cloud with focus on maintenance, enhancement and consolidation of the applications.
  • Improve and apply the best security practice to protect District data
  • Be a self-starter by bringing new trends innovations in the field of software development and implementation back to the team 


Ideal Candidate's Background Includes: 

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. 


Ideal Experience: 

  • A minimum of six (6) years of increasingly responsible software applications programming and analysis experience. 
  • Previous Technical Lead and Project Management Experience. 
  • Experience with Programming Interface for Enterprise Systems. 


Ideal Skills and Abilities: 

  • Plan, schedule, assign, and oversee activities of assigned staff.
  • Lead the development and implementation of third-party solutions and integrate with Valley Water applications, databases and technology platforms.
  • Work closely with business teams to determine desired functionality and take lead role in all stages of the application development life cycle.
  • Work with the application teams to support integration of software
  • SaaS/Cloud applications leveraging a variety of technologies and methods.
  • Assess system requests that range from defect resolutions, enhancements, and integrations in accordance with established policies and best practice.
  • Inspect and enforce quality control of work developed by team
  • Effectively troubleshoot system maintenance challenges and software complications
  • Train others in proper and safe work procedures.
  • Analyze and interpret complex user requirements and develop solutions.
  • Provide technical support for the implementation and maintenance of various software applications.
  • Respond to and identify user needs and determine resolutions.
  • Apply methods and techniques of application design, development, and implementation. Apply a wide variety of computer programming languages.
  • Detect, isolate, and resolve application problems.
  • Analyze and assess the technological needs of Valley Water departments.
  • Evaluate and recommend appropriate technology to meet client needs.
  • Recommend, design, implement, and install computer software applications.
  • Organize and prioritize multiple tasks; set priorities and meet critical time deadlines.
  • Make sound, independent decisions within established policy and procedural guidelines, and according to best practices.
  • Clear and concise written and oral communication
  • Work independently while establishing and maintaining effective working relationships and providing outstanding customer service with those contacted in the course of work


Ideal Knowledge: 

  • Ability to manage and oversee activities of assigned staff.
  • Ability to lead and integrate the development and implementation of third-party solutions with District applications, databases and technology platforms.
  • Ability to  determine and lead desired application functionality on stages of the application development life cycle.
  • Working knowledge with application teams to support integration between on premise and SaaS/Cloud applications
  • Ability to assess system requests like defect resolutions, enhancements, and integrations in accordance with established policies and best practice.
  • Knowledge of quality control standards of managed application projects.
  • Troubleshoot system maintenance challenges and software complications
  • Analyze and interpret complex user requirements and develop solutions.
  • Provide technical support for the implementation and maintenance of various software applications.
  • Knowledge and expertise of Oracle APEX and PL/SQL
  • Knowledge of SaaS


Ideal Training and Education: 

  • Equivalent to a bachelor's degree from an accredited college or university with major course work in computer science, information systems Management Information Systems, Mathematics, or applicable engineering degree. 
  • Master's degree in Computer Science is preferred. 
  • Business Analysis certification is preferred. 


Required License or Certificate 

Possession of, or ability to obtain, an appropriate, valid California driver's license.Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. 


To review the Classification Specification, please follow: 


Selection Process 

(1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. 

(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. 



The Santa Clara Valley Water District, now known as Valley Water, offers a comprehensive benefit package including, vacation, holidays, and sick leave as well as medical, dental, vision, EAP, life and disability insurance.In addition, Valley Water participates in the California Public Employees' Retirement System (PERS). To view a summary of benefits, follow The salary range for the Senior Information Analyst is $10,164.27 - $13,013.87 monthly depending on qualifications. 


To Apply 

Please follow the link to the Valley Water Job Opportunities page 

The deadline to apply for this position is Friday, June㺚, 2020. 

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