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Professional Services Consultant [Multiple Positions Availab

Location: South Bay (Cupertino)         posted: 05.18.20

EMPLOYER:        Apple Inc. 

JOB TITLE:          Professional Services Consultant [Multiple Positions Available]


JOB ID:                 0009448


JOB DESCRIPTION: Apple Inc. has multiple positions available for Professional Services Consultant in Cupertino, California and various unanticipated locations throughout the USA. Responsible for the project management and implementation of software development projects. Coordinate cross-functional systems projects and programs for AppleCare Business Development and AppleCare Enterprise applications. Elicit requirements. Provide technical consulting. Assess and manage technical risks. Communicate with and develop solutions with technical and business teams. Develop and document business cases. Coordinate AppleCare Enterprise solutions. Coordinate product software releases. Review and prioritize plans of record. Identify and work with key business partners to support project roles. Responsible for project risk throughout the life of the project. Develop and maintain issues logs to ensure accountability for resolution of key issues. Communicate with the customers to ensure quality of product and service on a regular basis. Prioritize and delegate key project tasks to team members. Conduct brainstorming sessions to gather requirements. Complete business case documentation for senior management on selected projects. Transfer knowledge to business unit employees as required through structured change management process. Act as a liaison between the business and technology teams to ensure business project needs are adequately met with technology solutions. Assist the business in developing strategy for specific business process areas. Broker agreement between multiple areas of the business and development partners.



To apply, mail your resume to: Apple Inc., ATTN: D.W., 1 Infinite Loop 104-1GM, Cupertino, CA 95014, with reference to Job ID: 0009448. Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

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