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Senior Software Engineer

Location: East Bay (Oakland)         posted: 02.21.23


EMPLOYER:                        Delta Dental of California


JOB LOCATION:                 Oakland, CA


JOB TITLE:                            Senior Software Engineer


Salary:                                  $183,310 / year - $185,000 / year


JOB ID:                                 4705652


DUTIES: Design, analyze, develop, modify, and deploy custom applications (built using .NET and Access Databases) for contact center process. Work with business users and collect requirements for enhancement for custom applications built using .NET and Access Databases. Prepare technical design documents and document new development procedures. Work with peers to carry out code reviews and unit testing of new development and work with other development teams to ensure a consistent approach to software development. Address and work for the resolution of daily tickets created by users in Jira portal. Provide direction to the development and QA team for day-to-day activities. Provide input to manager for project planning. Coordinate with QA team to create test cases, test scenarios, and test design docs for new enhancements in custom applications (built using .NET and Access Databases). Resolve critical production issues without impacting business cycles. Create change requests using Jira tool to request for approvals from business for code migrations to PROD instance. Generate Adhoc reports from SQL database on request. Create Tableau and BOBJ reports for Contact Center Users. Create/maintain Access Database applications. Oversee SharePoint portal for reporting team.



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